Terms of Use and Privacy Policy
By visiting our website, you are accepting the practices described in our Terms of Use. If you do not agree to our Terms of Use, please refrain from using our website.
The policies below are applicable to faimh.org and any other websites operated by FAIMH such as https://easy.faimh.org and https://members.faimh.org The practices described in this Terms of Use apply only to information gathered online at our websites. They do not apply to information that you may submit to us offline or to websites maintained by other companies or organizations to which we may link.
Information We Collect
Personal Information
You can browse faimh.org without submitting your personal information to us. However, there are a number of circumstances in which you may need to provide us with your personal information. Here are the most common ways in which we collect your personal information:
- When you sign up to receive e-mail newsletters from us;
- When you register for and participate in our programs, activities, initiatives, and events;
- When you make a payment for our products and services;
- When you request information or assistance;
- When you apply for Endorsement®;
- When you agree to advise or review Endorsement® applications;
- When you register as a member of FAIMH;
- When you participate with social media accounts involving FAIMH properties;
- In conjunction with any verification of your account information;
- In conjunction with investigations into any activity that may violate the law or the website’s terms and conditions;
- When you communicate with us through the website(s);
- In conjunction with any other place on the website(s) where you knowingly volunteer personal information.
Non-Personal Information
When you interact with the website, our servers may keep an activity log that does not identify you individually (“Non-Personal Information”). We may collect the following categories of Non-Personal Information:
- We may collect certain demographic data such as age, gender, and five-digit zip code as part of collecting personal information;
- We collect and store certain device information about your computer, mobile device, or other device that you use to access the website. This information may include IP address, geolocation information, unique device identifiers, browser type, browser language, and other transactional information;
- We collect and store additional “traffic data” such as time and date of access;
How We Use Your Information
We use the information we learn from you to help us personalize and continually improve your experience on the website. We use your Personal and Non-Personal Information in the following ways:
- Responding to your inquiries;
- Communicating with you about your transactions with us and sending you information about features on our website or about FAIMH;
- Communicating with you about changes to our policies;
- Sending you newsletters, mailings, and information about programs, initiatives, activities, and events by e-mail or another medium;
- Processing your Endorsement® application and renewals;
- Managing your FAIMH Membership;
- Event or program registration;
- Optimizing or improving our programs, services, and operations;
- Research and development;
- Verifying your account and account activities;
- Managing our organization.
We Are Committed to Protecting Your Personal Information
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure. We retain personal information for as long as necessary to fulfill the purposes described in this policy or as required by law.
We may share personal information with trusted third-party service providers who assist us in operating our website, processing payments, managing membership systems, hosting data, sending communications, or providing other services on our behalf. These providers are required to maintain the confidentiality and security of your information.
We do not sell or rent personal information to others. We use your information only for the limited purposes of sending you updates and useful information about our services, programs, resources for the field, enhancing the site operation, for statistical purposes, and for overall systems administration.
Payment information is processed through secure third-party payment processors. FAIMH does not store full credit card numbers on its servers.
Cookies
Like many websites, we use “cookies,” which are small text files that are stored on your computer or equipment when you visit certain online pages that record your preferences. We use cookies to track use of our Websites and online services and to help ensure the security of those connections between your devices and our servers. We may use third-party analytics tools to help us understand website usage and improve user experience. We may also use cookies to monitor traffic, improve the Websites, and make it easier and/or relevant for your use. You have the ability to accept or decline cookies.
We may also use web beacons (i.e. an “action tag”, “tracer tag,” or “single-pixel GIF”) – an invisible graphic on a web page or e-mail newsletter that allows us to collect non-personally identifiable information about your use of a given website or newsletter, e.g., whether you opened the e-mail. Like cookies, web beacons allow FAIMH and its technology providers to summarize overall usage patterns for our analysis and provide improved services to you. We do not share or provide personally identifiable information we may collect through such web beacons, such as names or e-mail addresses, without your permission.
Children’s Personal Information
While our website may be viewed by children, our site is not specifically meant for children and we do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it.
General Data Protection Regulation
The General Data Protection Regulation (“GDPR”) is a European Regulation concerning the use and processing of personal information. We are committed to processing your information in compliance with the GDPR upon its effectiveness on May 25, 2018.
The Website is published in the United States and is subject to laws of the United States. If you are located in a country outside the United States and voluntarily submit personal information to us, you thereby consent to the general use of such information as provided in this Privacy Policy and to the transfer of that information to, and/or storage of that information in, the United States.
Questions and comments should be directed to FAIMH at the address or email listed below.
Florida Association for Infant Mental Health
PO 558431
Miami, FL 33255
You may request access to, correction of, or deletion of your personal information by contacting us at info@faimh.org. Subject to applicable law, we will respond within a reasonable timeframe.
Changes to Terms of Use and Privacy Policy
FAIMH may update this policy periodically. Any changes will be posted on this page with an updated effective date.
Last updated: February 13, 2026